Preparing for installation
For a problem-free installation, here's a checklist of things to do before the installer arrives. It's also a good idea to check with us directly to find out if there are other actions we recommend before installation.
Tile must be installed over a subfloor that’s structurally sound, rigid, level, smooth, and clean. Sometimes, a cement backer board must be laid first. Preparing the subfloor is the most critical step in achieving a good installation, and your professional installer will know how to do it.
Whether you do it yourself or hire professional movers, the room needs to be clear of furniture before your installation can take place. Be sure to remove all fragile items from the room, and don’t leave anything – such as drapery or plants – hanging over the installation area.
Measure door clearances before you have your tile installed. If the new floor is thicker than your existing floor, door bottoms may rub. Make a plan in advance to have someone shave or saw the correct amount off the bottom of each door, so it does not drag.
We'll help you determine the layout! In general, your linear or rectangular tile should run parallel to windows or, in narrow rooms, to the longest wall.
If you're planning to paint, wallpaper, or do any other remodeling in the room, it's best to do it before your tile is installed. Keep extra paint to touch up any post-installation nicks.
During and after installation
An adult member of your household should be home to greet the crew and show them to the work area. It is essential to ask any final questions you may have at this stage.
Your installer will follow the tile layout that you determined with one of our designers. Using chalk-lines as a guide, your installer will spread thin-set mortar in small areas and place the tiles in them. Spacers are used between tiles so that they are evenly placed. After the mortar sets, grout is applied—sometimes the next day.
The installer will then carefully clean the tiles, ridding them of all grout. After the installation is complete, it’s necessary to stay off the floor for 24 to 48 hours, depending on the room’s expected traffic.